Terms & Conditions
​​​​​​By using this website and purchasing products or services on it, you agree to abide by these Terms & Conditions.
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By using this website and placing an order at Cold Pressed Hemp you certify that you are at least 18 years of age. This website, with all its contents, is intended solely for consenting adults.
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Data & Information
We have tried to ensure that information provided on the Website is accurate. However, we make no representation and give no warranty of any kind in respect of the information.
We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained on the Website or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.
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Products
The description and specification of products on the Website is only approximate and we reserve the right to make changes.
We may correct any error appearing on the Website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.
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Pricing
The price of the products will be the price quoted and listed on your invoice at the time we accept your order.
The invoice will include any applicable value added tax and the cost of delivery.
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Payment is made by direct bank transfer at the time we accept your order.
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Although every care is taken in the quality of content on this Website, there may occasionally be an error and item/info can be incorrect. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion.
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Dispatch & Returns
We aim to dispatch all orders within 21 days of cleared funds.
We will arrange for delivery of the products you order by the method and to the address which you specify.
Once an order has been dispatched you may return the goods or request a refund. We cannot accept a returns or refund requests due to our "make to order", "fresh element" and or potential tampering of the product.
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All products on our website are legal in The United Kingdom. We cannot provide any information on the legal status of a product in any other country. You accept the responsibility to inform yourself about your local laws, import and custom regulations before ordering and you certify that the import to your country of the products ordered is legal. By placing an order, you accept all responsibilities regarding the legality of the products that will be shipped to you.
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All information provided through this website, links to or from other websites or by its employees over the phone, email or any other communications is purely for educational and informational purposes. This should never be interpreted as a recommendation to undertake a specific action. We do not warrant that the information on the website is up-to-date or accurate.
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You’re taking full liability for personal injury, damages, punitive measures, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase, use or misuse of any product from us. Soft Botanic Extraction Ltd, its owners, agents and employees cannot be held responsible for the actions of its customers.
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Our Contact Info:
Soft Botanic Extraction Ltd, 26 Streatham High Road, London, SW6 1DB.
You may also contact us by telephone on 0203 326 1595.